http://news.cnet.com/8301-17939_109-10112892-2.html?tag=newsLatestHeadlinesArea.0
Comcast, who recently capped their users at 250 gb worth of downloads a month in October, have found out that they left out a crucial part of the equation: actually giving their customers a monitoring device so they don't get screwed over. At first, the company basically said "screw you" to its customers and told them to go download free bandwidth monitors or buy McAfee, but now they have wised up and realized some customers don't know what free ones to buy. The monitor will be available soon through customer's Comcast accounts after testing is completed.
It's really baffling how companies like Comcast keep getting customers even when they pull stuff like this. It works in their favor too, because if users don't have a monitor they may end up going over and Comcast gets to charge them more money. These companies already get enough money and land grants from the government to keep the networks up, they should at least be able to satisfy their customers. Then again, if that's what they cared about they wouldn't have imposed the limit in the first place.
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This sounds really unfair. Sure, it's unlikely that anyone would download 250GB in a month (I don't even have that much space on my hard drive), but I don't like the idea of a company telling customers how they can and can't use their service. It seems like this would drive away customers, so I don't understand why they would do it unless they've had incidents with a few people downloading excessively. In that case, they should deal with those people individually instead of punishing everyone. Whether there's a monitor or not, the customers can't win in this situation.
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